Pacific Wave offers you the most advanced voice platform in Hawaii that will allow you to connect, communicate, and collaborate – seamlessly. While many voice service platforms are created from old telecom lines that have been repurposed, our voice service is a true SIP (Session Initiation Protocol) Network that has been built from the ground up. This means you get crystal clear audio quality that traditional phone lines simply cannot deliver.
Our network is load balanced across 3 geographic regions, on a call-by-call basis. In the unlikely event of equipment failure, the call continues to a region without dropping the call or anyone knowing of the failure. Our Interconnection Peers are also fully-redundant, so if there is an outage at a peer we send your call through a different one – seamlessly.