THIS ISLANDS MOST COMPREHENSIVE SERVICE PROVIDER!
Pacific Wave is friendly, local and easy to get a hold of. Our goal is to make you love your network again.
WHAT WE DO...
WHATS NEW AT PACIFIC WAVE
At Pacific Wave our goal is to "Ease Our Customers’ Pain"
We Believe that Customer service should not be a department. It should be the entire company.
IT'S NOT WHAT WE SAY BUT...
What are our clients are saying about us?
Pacific Wave is a valued business partner for the past four+ years. They play a key role helping us bridge our remote job sites onto our corporate network and to provide Internet connectivity to our offices. They can provide service where no one else can. Also, they have an exceptional staff that are great to work with, and are true professionals.
Stace Kubota, Chief Information Officer
J. Kadowaki, Inc.
Prince Waikiki / Hapuna Prince Resort / Mauna Kea Beach Hotel
Pacific Wave provides our resorts with fiber Internet connectivity with fixed-wireless backup, point-to-point link, and managed guest network infrastructure including Wi-Fi. They have played a key role in our recent renovations to upgrade our old wireless network and are a trusted business partner.
Ryan Doi, Corporate Director of Information Systems
Prince Resorts Hawaii
Pacific Wave is very flexible. Pacific Wave was able to come in, evaluate our needs and provide us with customized solution that was the best fit for our budget. The Pacific Wave service has helped us with our Internet sales and credit card processing. We’re very dependent on a reliable Internet connection. Without it, we wouldn’t be able to service our customers well and we’d lose out on many sales. The Pacific Wave service has definitely helped us with peace of mind knowing that we have a good quality connection and speeds at all times. I was very impressed with the Pacific Wave installation process. Their team was here and did the install in one day. They didn’t disrupt our business operations at all. I would definitely recommend Pacific Wave Telecom to other customers because they are fast, reliable and responsive.
Pacific Wave provides us is that critical connection to ensure our clients are getting what they’re paying for … which is us monitoring their cameras and making sure their properties are safe and secure. Pacific Wave is extremely reliable, we haven’t had any disruption in data service and it’s extremely cost-effective. I would absolutely recommend Pacific Wave Telecom. From day one they’ve been very professional, they’ve been very responsive, and they’ve been able to custom tailor a solution that meets our needs.