ON NET

Pacific Wave is experts in providing services to multi-tenant office and residential buildings. Utilizing our fixed wireless and fiber, we create a high speed, reliable infrastructure second to none.

Powered by our IP WAVE network, Pacific Wave offers the most diverse and redundant Internet service in Hawaii.  At Pacific Wave we are not tied to legacy Trans-Pacific transport.

SINGLE POINT CONNECTED
All Pacific Wave Multi-Tenant locations are dual served off our Fiber network as well as our independent Wireless network. This gives your buildings redundancy in the case of any outage.
Select your system

All of Pacific Wave  services can be independently selected in an alacart menu.  You can choose from 1 to many without being penalized for your choices.

Support

Pacific Wave comes with our unequaled support.  However, If you need that extra care we can set you up with our Net Plus system includeing our premiere Hawaii-365 Support.

DIRECT INTERNET ACCESS

Symetrical speeds, Reliable Performance!

MULTI TENANT SERVICES

INTERNET
Symetrical Internet

Speeds from 100 Mbps to 1 Gbps

Same upload as download

Redundant design So you stay connected.

Voice Services
Analog or VOIP

Analog Service

VOIP Services

VOIP PBX Services

Addons
Additional Options

Managed Network

Security

OTT TV Service

ANSWERS TO COMMON QUESTIONS

Dedicated Internet Service (DIA) is a private connection between an ISP and the customer’s premises. This means that the bandwidth you purchase is for your use only; there are no other users sharing the connection so the speed advertised is the speed you get.

 

Shared Internet Access (SIA)  is where users of a service share facilities in order to save money. This is the typical residential Internet model, whereby a number of consumers access a Internet connection and the bandwidth of that connection is shared between them.  Shared bandwidth generally has an up to disclaimer in the package selection.

 

Pacific Wave only sells Dedicated Internet Access (DIA)

No. Pacific Wave will place some equipment at your site to enable you to receive our services. You will not need to purchase or lease this equipment. This equipment will remain the property of Pacific Wave and will be maintained by our technicians.

Installation generally takes 2-5 hours for business Internet services – depending on your location and type of installation required.

We can usually install services within 3-10 days from when we receive a complete order from you. Special circumstances may delay service provisioning, such as some complex dedicated high-speed connections and/or difficult installation environments, etc.

Standard Installation includes the following:

Installation of Pacific Wave’s Equipment

Basic Mounting Hardware

Up to 250 feet of Ethernet cabling, with no more than 100 feet inside the building

Up to 3hr of technician time for cable routing work

Extra setup or installation fees may apply for unusual installation requirements. Our installation technician will discuss the installation requirements and plans before installing your new service.

TAKE COMPLETE CONTROL OF YOUR INFRASTRUCTURE

No upfront costs. No costly purchases. 24/7 on island support.
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